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Electric Fireplace FAQ


We want to make sure that choosing the right electric fireplace for your home is as easy as possible. We've compiled the most common questions regarding electric fireplaces to help you out. If your question is still not answered, please give us a call at 1-877-743-2269!

How much does it cost to operate?

Electricity rates can vary by region, but on average it costs approximately $.03 per hour to operate the flames and $.08 per hour to operate the flames and heater together. Electric fireplaces are extremely cost efficient and environmentally friendly to run.

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Will an electric fireplace plug into a standard outlet? Does it need to be on a dedicated circuit?

Most electric fireplaces can be plugged into a standard 120 Volt outlet, and no dedicated circuit is required.

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How cost efficient are electric fireplaces?

Napoleon electric fireplaces are 100% efficient. Unlike gas or wood fireplaces, there is no need for venting so 100% of the heat is utilized.

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Is it possible to buy an electric fireplace without a heating element?

Most electric fireplaces come included with a heating element, but they can be used with or without the heat. This means you will be able to enjoy the beautiful fireplace ambiance at all times of the year, even when you do not need to heat your room.

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Do I need any permits to install an electric fireplace in my home?

No permits are needed for installation, but if you are hard-wiring a built-in electric fireplace, we recommend using a certified electrician.

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Do I need a professional to install this?

We recommend using a professional only if you are installing a built-in electric fireplace, as this will require hard-wiring.

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Do electric fireplaces get hot?

The only part of the fireplace that gets hot is the area around the blower when the heat is turned on. Before performing any cleaning or maintenance on your electric fireplace, make sure the blower is completely cool.

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How much maintenance is required?

Electric fireplaces are one of the easiest heat sources to clean and maintain. Our guide to

  • cleaning your electric fireplace breaks down the simple cleaning steps you should take to keep your fireplace running smoothly and beautifully.

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  • How do electric fireplaces come when they are shipped? Is there any assembly needed?

    Wall mount and built-in electric fireplaces come ready to be installed in your home. The only assembly required from a mantel package or media console is placing the electric fireplace insert into the mantel or console, and plugging into your wall.

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    Can I get carbon monoxide from this?

    No. Electric fireplaces only use electricity, and therefore do not emit any harmful emissions.

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    Do I need to vent electric fireplaces?

    No vent is required for electric fireplaces. They are run purely by electricity, so do not require any gas lines, chimneys, or vent lines.

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    Do electric fireplace flames look real?

    Yes, many electric fireplace flames are extremely realistic, created with features such as LED lights and glowing ember beds.

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    Can I put this in my existing fireplace? Do I have to do anything special when installing?

    Only an electric fireplace insert can be placed into an existing fireplace. If you are hardwiring the fireplace in, we recommend using a certified electrician.

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    Is it okay to put a TV over my electric fireplace?

    You can place a TV over your electric fireplace as long as the heat is blown out from the bottom, not the top.

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    Can I build an electric fireplace into a wood surround?

    This will depend on each particular model’s approved clearance. Check an item’s owner’s manual for the recommended distance between the item and combustible materials.

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