Assessment of logs and customer service.
I purchased this set of logs for my small fireplace. The primary purpose of the logs is for emergency use during ice storms. They are in a 12' x 20 living room, and after turning on high setting,it is toasty warms in minutes, then I put it on the low setting and it maintains the temperature nicely. Overall, we are very pleased with the set, quality, looks,etc.
I was also delighted with the level of customer service from Shoppers Choice Personnel, especially David in replacing a broken log promtly, and explaining the operation of the logs. Highly recommend this log set!